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Improving the Lives of Indigenous Australians How can technology and organizational transformation improve the lives of Indigenous Australians and what role does Business Architecture and Human-Centred Design play in supporting this transformation? Evolve & Amplify partnered with the Australian Commonwealth Agency, the National Indigenous Australians Agency (NIAA), to deliver an ICT strategy that was achievable, provided actionable direction and was aligned with the agency’s strategic direction and corporate plan. The multi-disciplinary approach incorporated journey maps and personas to tell a rich story and help staff see themselves and their customers within the broader strategic plans. Using these combined disciplines [...]

Utilizing Digital Technologies to Transform Learning for Refugees Children on the Edge is a UK registered international children's NGO that works on behalf of some of the world's most marginalized children. Working in refugee camps, slums, and war zones, their focus is on the early years of a child's development with an emphasis on education. To achieve their goal of high quality service delivery in all situations, they have utilized simple smartphone technology to overcome barriers to education in Kutupalong refugee camp, Bangladesh. Their digital learning solution has seen unexpected spin offs with wider ranging opportunities for scale. [...]

From Open Source Mindset to Mindflex - How Flexing Perceptions of OSS Can Change the World In this session Clare explores how open source can be a way to construct alternative systems of innovation and remove some of the friction that is plaguing current efforts of "digital transformation". Open source can help build trust, promote openness and collaboration, and provide alternative pathways to get involved with technology. It can help ensure that technology is not something that is built for people but instead built with people to help us digitally transform to a world we all actually want to [...]

The Darker Side of Digital 'The Darker Side of Digital' outlines the premise that our digital tools are starting to control us, the tool users. When it comes to digital platforms how many decisions have been made for you before you get to make a choice? In today's digital age, our ability to see the boundaries of our choices is being eroded. This is not a new challenge for our profession. The extent of it, and the way in which we contribute towards it, is.

Robin Christopherson; Out with Accessibility - In with Inclusive Design Widely recognized as a leading expert on accessibility and digital inclusion, Robin Christopherson of leading UK tech charity AbilityNet will explore the 'mental 180' we all need to undergo when it comes to considering accessibility in this mobile-first world. Packed with practical illustrations and demos - attending this one's a no-brainer. If you've not come across him, Robin is a regular inspirational speaker at a wide range of events in Europe and the US, raising awareness of the power and potential of technology to transform people's lives. His work [...]